Privacy Policy

This policy explains how doop Ltd ("doop", "we", "us") collects and uses personal information through our website, apps and calf feeding systems. We comply with the New Zealand Privacy Act 2020.

Information we collect

• Account details you give us, such as your name, email address and phone number.
• Farm and feeding data recorded by your doop equipment or entered in the app, such as animal records and feeding history.
• Basic technical information needed to run the service, such as device type and error logs.

How we use it

• To provide, operate and support the doop app and equipment.
• To contact you about your account or enquiries.
• To improve our products.

We do not sell your personal information or use it for advertising.

Sharing

We only share your information with service providers that help us run the service (for example, cloud hosting), or where required by law.

Our app uses Sentry for crash reporting. When the app crashes or hits an error, Sentry receives diagnostic information such as device type, operating system, app version and error details. This is used only to find and fix problems.

Storage and security

Your information is stored securely with reputable cloud providers and is kept only as long as needed to provide the service.

Your rights

You can ask to access, correct or delete your personal information, including deleting your account, by contacting us.

Contact

doop Ltd, Weber Road, RD1, Dannevirke, New Zealand
Email: ben@doop.co.nz
Phone: 021 898 901

Changes

We may update this policy from time to time. The latest version will always be on this page.